Last updated: December 2025

At StaticIPTV, customer satisfaction is important to us. This Refund Policy explains the conditions under which refunds may be requested and processed when using our services.

By purchasing or using StaticIPTV services, you agree to the terms outlined below.

1. Eligibility for Refunds

Refund requests may be considered under the following conditions:

  • The request is made within 24 hours of service activation

  • The service has been used for testing purposes only

  • The issue reported is related to service performance or activation

  • The user has contacted our support team to report the issue

Refund eligibility is evaluated on a case-by-case basis.

2. Non-Refundable Situations

Refunds will not be issued in the following cases:

  • Requests made after the 24-hour eligibility period

  • Issues caused by unsupported devices, third-party apps, or poor internet connection

  • Misuse of the service or violation of our Terms of Service

  • Failure to follow installation instructions or support guidance

  • Account sharing beyond the allowed number of devices

3. Free Trials and Testing

StaticIPTV may offer free trials or testing periods to allow users to evaluate the service before committing to a full subscription. We strongly encourage users to take advantage of these options prior to purchasing.

4. Refund Request Process

To request a refund, please follow these steps:

  1. Contact StaticIPTV support within the eligible period

  2. Provide your order details and describe the issue clearly

  3. Allow our support team to review and troubleshoot the issue

Refund requests submitted without contacting support may not be processed.

5. Refund Processing

If a refund is approved:

  • The refund will be processed using the original payment method when possible

  • Processing times may vary depending on the payment provider

  • Any applicable transaction fees may be deducted

StaticIPTV does not guarantee immediate refund processing times.

6. Chargebacks and Disputes

Unauthorized chargebacks or payment disputes may result in immediate suspension of service. Users are encouraged to contact our support team first to resolve any billing concerns.

7. Policy Updates

StaticIPTV reserves the right to modify this Refund Policy at any time. Any updates will be posted on this page and become effective immediately.

8. Contact Us

If you have questions about this Refund Policy or wish to request a refund, please contact us:

© StaticIPTV 2025. All rights reserved.

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